Return Policy

RETURN & EXCHANGE POLICY

Last updated: [Fecha actual]

RETURN WINDOW

We accept returns and exchanges within 30 days from the date of purchase. Items must be returned in their original, unopened condition with all original packaging and tags attached.

RETURN AUTHORIZATION

Please contact us at info@angycosmetics.com before returning any items to obtain a Return Authorization (RA) number. Include your order number and reason for return. You must write the RA number clearly on the outside of the return package.

CONDITION REQUIREMENTS

For health and safety reasons, all beauty and cosmetic products must be:

  • Unopened and unused
  • In original packaging with seals intact
  • Include original invoice or packing slip
  • Free from damage or contamination

NON-RETURNABLE ITEMS

The following items cannot be returned or exchanged for health and safety reasons:

  • Opened cosmetics, skincare, or beauty products
  • Used or tested products
  • Items marked as "Final Sale"
  • Custom or personalized products
  • Gift cards

RETURN PROCESS

1. Contact us at info@angycosmetics.com for RA number
2. Package items securely with RA number on outside
3. Ship to our return address (provided with RA number)
4. Allow 5-7 business days for processing after we receive your return

REFUNDS & EXCHANGES

• Refunds: Original payment method within 5-7 business days
• Store Credit: Issued immediately upon processing
• Exchanges: Subject to product availability
• Shipping: Original shipping charges are non-refundable

RETURN SHIPPING

• Customer is responsible for return shipping costs
• We recommend using trackable shipping method
• We are not responsible for lost or damaged return packages
• Defective items: We cover return shipping costs

DAMAGED OR DEFECTIVE ITEMS

If you receive damaged or defective products, please contact us within 48 hours of delivery at info@angycosmetics.com with photos of the damaged items. We will provide a prepaid return label and full refund or replacement.

ORDER MODIFICATIONS & CANCELLATIONS

• Orders can be modified or canceled within 2 hours of placement
• Contact us immediately at info@angycosmetics.com
• Once shipped, standard return policy applies
• Rush orders cannot be canceled once processed

INTERNATIONAL RETURNS

International customers are responsible for all return shipping costs and any customs fees. Returns must comply with customs regulations of the destination country.

FINAL SALE ITEMS

Items marked as "Final Sale" are not eligible for returns, exchanges, or store credit under any circumstances.

CONTACT INFORMATION

For questions about returns or exchanges:
Email: info@angycosmetics.com
Response time: 24-48 hours

POLICY UPDATES

This return policy may be updated periodically. Please review before making a purchase. The policy in effect at the time of purchase applies to your order.